iPhone Stopped Connecting to Orbi: What to Do?

Why has my iPhone stopped connecting to Orbi network? – asks an Orbi user. It so happened that all of a sudden, the iPhone lost the connection to the Orbi router and now it just can’t get connected. All other devices in the home like computer, Android phone and laptop can connect and have internet access. What should be done in this case?

If you are going through a similar problem and your iPhone refuses to connect to the Orbi network then read this post to learn the effective solutions that will help you out.

Do This When iPhone Can’t Connect to Orbi Router!

Now that you are having hard time connecting your iPhone to Orbi’s WiFi, have you tried rebooting the phone? The simple process of turning the phone off and on has the capability to refresh the connection. Any glitch can also be removed this way. Restart the iPhone before you try any other troubleshooting tips that we have discussed ahead. Once the iPhone boots up, check if it connects to Orbi WiFi or not.

If the connection fails this time either then try the solutions listed below. Note down the Orbi login details as you will require them during the process:

Turn WiFi Off and On

• Go to Settings on your iPhone.
• Tap on the WiFi option.
• Toggle the button to turn WiFi off.
• Wait for about 1 minute and toggle the button to turn on WiFi.

Check the available WiFi networks. Is the Orbi’s SSID listed? Can you connect to it? No? Use the next hack now.

Turn Off Access Control on Orbi Router

This feature on the Orbi system prevents the devices from connecting to its network. It is possible that you have enabled the feature and hence now the iPhone can’t be connected. Or an Orbi firmware update could have turned the feature on. You can disable it using the instructions here:

• Visit the Orbi login page on a browser using a computer on the Orbi’s network.
• Log in by inserting the Orbi admin details in the given fields.
• Select Advanced > Security > Access Control.
• Click on the checkbox next to Turn on Access Control.
• Specify the rule that says Allow all new devices to connect.
• Click on Apply and save the settings.

Disable Randomize MAC Address on iPhone

iPhone and other iOS devices have a security feature that uses randomized media access control when performing WiFi scans. The feature stops the iPhone from being tracked when they visit a different location. If the feature randomize MAC address when on WiFi is enabled by you or due to a software update then this could prevent the iPhone from connecting to the Orbi network considering it to be a new WiFi device. We suggest you to turn off the feature now.

In the Conclusion

It often happens that users experience network connection issues. iPhone stopped connecting to Orbi network is one such problem. We have presented in this blog the effective solutions that will help to get rid of the connectivity issue. We expect that the solutions have helped you as well and now the iPhone has seamless internet access.