Orbi Router Not Connecting to Modem During Setup?

Orbi mesh system has a main router that connects to the modem. The Orbi router not connecting to modem implies you will not be able to access Orbi’s network. Therefore, we have this blog post to help you in this matter. We have covered all the possible solutions to eliminate the obstacle preventing the Orbi router from connecting to the modem. Here we begin.

What to Do When Orbi Router Not Connecting to Modem?

Before you try any troubleshooting step from the list, check that you get internet from your ISP. Besides, ensure that your internet modem flaunts the updated firmware version.

Your Orbi router connects to the internet modem which serves as the signal provider for Orbi. Now that these two devices can’t connect, the very first solution that you should apply is to check the LAN connection.

Thoroughly Examine LAN Connection

Have a thorough look at the LAN cable joining the Netgear Orbi to the internet modem. Do you find any cuts on it? Is it damaged from anywhere? Get it replaced with a cable that is up to mark. If the cable is in good condition, then check the connectivity. Is it loose? Fix it right away. Insert it correctly into the ports.

But before that, check the ports. Have you inserted the cable into the right ports? Are the ports damaged or dirty? Use a soft brush and clean them up. Ensure to use the LAN port on the modem and the internet port on the Orbi. Are the devices connected now? Try to access the Orbi internet to confirm this.

Supply Adequate Power

Another factor that can cause the Orbi router not connecting to modem problem is a partially booted up modem. To rule out this possibility, you should ensure that your modem is connected to a wall outlet that works well. Also, the power adapter mustn’t be loose. In simple words, the modem should be fully powered on with consistent power.

Has the problem still not been resolved?

Perform a Power Cycle

Give your network a quick boost by power cycling the devices.

• Power down the Netgear Orbi router and modem.
• Unplugging them is suggested.
• Take out the LAN cable joining the two devices.
• Wait for a couple of minutes.
• Insert the cable back into the devices. Verify the connection.
• Switch on the modem first.
• Next, switch on the Orbi router.

The devices should connect easily this time. You can now access the Orbilogin page to complete its setup.

Reset Orbi

If the Orbi router is not connecting to modem after all this then this meansthe router is not running on the default values. You should have your Orbi router in factory defaults while you are setting it up for the first time. Reset your Orbi router now so that it can easily connect to the modem.

• Look for the Reset button on the side panel or below the router.
• Take an object that has a pointed end.
• Insert the object into the pinhole and press the button.
• Hold it until the LED turns amber. Release it.
• Your Orbi is reset.

After the Orbi factory reset, power off the devices for some time. Use a LAN cable and insert it into the respective ports on both devices now. Power on the devices. Log in and carry out the setup process to configure Orbi system.

Concluding Briefly

When setting up the Orbi system, users might complain about the Orbi router not connecting to modem. If you are also bothered by the same problem, then we expect that the solutions discussed in this should have helped you.